Return and refund policy

We hope you are happy with your order. If for any reason you are not satisfied, you may return your item within 30 days of purchase.

Items must be returned in the same condition they were received — unused, unworn, and with all original packaging included.

Please note: original shipping costs are non-refundable.

How to Make a Return

To request a return, please email us at:
customerservices@fashotech.com

Kindly mention the reason for return:

  • Too small
  • Too large
  • Changed mind
  • Not as described
  • Received the wrong item
  • Damaged or defective
  • Other (please explain)

Once your return is approved, please send the item along with a note explaining the reason for return to:

FashoTech
FLAT 17 SILVER HOUSE
BREWERY ROAD
LONDON
UNITED KINGDOM
N7 9HS

We recommend using a tracked delivery service, as we are not responsible for items lost during return shipping.

After we receive and inspect the returned item, your refund will be processed to your original payment method. Please allow up to 10 business days for the refund to appear.

If an item is returned in a condition not suitable for resale, we reserve the right to apply a reasonable deduction.

If you have any questions, feel free to contact us at:
customerservices@fashotech.com